Description

Mug with a design of your choice, a gift idea for a family in winter clothes.

The cup is 95mm high and 80mm wide.

Food-grade ceramic mug that can be used for tea, coffee, herbal teas, or even as a desk pen holder.

It has a capacity of 300 cc and is dishwasher safe.

You can enter up to 4 characters of your choice and a personalized phrase.

For customization you will need to indicate for each character (woman, man, child 1, child 2, child 3, baby) (see numbered image):

1) Complexion

2) Jersey

3) Hair

4) Hat (optional)

5) Scarf (optional)

6) Personalized phrase to write on the mug (maximum 40 characters including spaces)

An original idea to give as a gift or to treat yourself.

**We never provide digital files of our creations**

NB All items feature our logo which cannot be removed or replaced.

We do not send previews unless the items have particularly complex graphics, but only for information and if they are requested immediately after placing the order.

•I certify that all my sales activities comply with European Union laws and regulations•

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Terms of Sale

Shipping policies

SHIPPING AND DELIVERY
Shipping costs and times will be indicated during the purchase process. Products will be delivered to the address indicated during the purchase. Delivery times vary based on product availability and the shipping destination. We are not responsible for delays or non-delivery due to force majeure. ORDER AND PURCHASE CONFIRMATION: Once you have placed your order, you will receive a confirmation email containing a summary of the products purchased, the total price, and delivery information. The order confirmation constitutes acceptance of the order. Any changes must be communicated promptly. Since items are handcrafted, they may be made to order, therefore production time is required before the order is shipped. Production/shipping times are indicated on the item page. Production times begin upon confirmation of payment.

Refund policies

If you exercise your right of withdrawal, you will be responsible for the return shipping costs. Once we receive and inspect the returned products, we will refund your payment within 1 day, using the same payment method used for the purchase. We recommend using POSTE ITALIANE, the most economical and secure option.

Cancellation / Return / Exchange Policy

ALL OUR PRODUCTS ARE CUSTOMIZED SO RETURNS OR CANCELLATIONS ARE NOT POSSIBLE

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